The order can be delivered to the address you select, to the selected Gap store (Citypark, Emporium) or Galerija Emporium and to a selected GLS Parcel Locker. The delivery is always limited to the country (website) from which you order. Delivery to the post office box is not possible.

Yes, you can also pick up the order in a GLS Parcel Locker or a GLS Parcel Shop. The delivery service GLS will send you a notification via SMS that the package is ready and will be delivered the next business day. In the same message you will also receive the package number, the link, and the password for checking the delivery status, change the delivery date or forward the package to another address, to a GLS Parcel Locker or a GLS Parcel Shop. You can pick up the order in one of more than 50 GLS Parcel Lockers, which are open 24 hours a day. You can also pick up the order in one of the 500 GLS Parcel Shops – contract agencies (Petrol, OMV, 3DVA, Delo Prodaja, Big Bang, etc.). Locations of GLS Parcel Shops or GLS Parcel Lockers can be found here.

Yes, you can choose direct delivery to a GLS Parcel Locker. Direct delivery to a GLS Parcel Locker costs €4 incl. VAT.

Yes, we also offer same day delivery to GLS Parcel Locker for selected items from our offer that are marked in the shopping bag. This service is available from Monday to Friday, but only if you place your order before 12 PM, and only applies to certain GLS Parcel Lockers in Ljubljana, Kranj, Celje, Koper and Novo mesto. Orders placed after 12 PM will be delivered to the GLS Parcel Locker the next day. The price for same day delivery to a GLS Parcel Locker is €2.7 incl. VAT.

- Delivery to a selected address costs €4 incl. VAT.
- Delivery to a selected parcel locker costs €4 incl. VAT.
- Same day delivery to a selected parcel locker costs €2.7 incl. VAT. This service is limited to selected parcel lockers and available only for orders placed before 12 PM. Same day delivery to a selected parcel locker applies to Ljubljana, Kranj, Celje, Koper and Novo mesto.

For all orders of €20 or more we offer free delivery.

You can expect your order at the selected address or in the selected Gap store within 1-3 business days.

When the order is ready, the GLS delivery service will send you a notification via SMS (it is, therefore, important that you specify your mobile number on which you are available) that the package is ready and will be delivered the next business day. With the SMS notification you will also receive the package number, the link and the password for checking the delivery status, change the delivery date, or forward the package to another address, to a parcel locker or a parcel shop.

Your order will be delivered by the GLS delivery service.

You can keep track of the status of your order in the section My account – Order.

If you are not at the selected address at the time of delivery, the courier will leave you a notice with all the necessary contact details. You can call the courier and agree on a new delivery date.

If you choose store pickup, we will send you an e-mail and an SMS notification when the order is ready to be picked up. A delivery point will be displayed in a prominent place in the store where you will pick up the order without waiting. To pick up the package, you need your personal document and order number. You can always inquire about the order pickup with our consultants in the store.

The order will wait for you for 10 days in the selected store.

Yes, your order can be picked up at the store by a third person. They should tell the store cashier the name of the buyer and the number of the order, and show on the mobile phone screen the e-mail message or an SMS notification (forwarded by the buyer) that the order is ready for pickup. Then, they show their personal document and sign the package pickup.